This article explains how to implement error logging mode for InScribe version 6.

Locating and Opening the InScribe6.exe.config file

1. Find the InScribe 6 Configuration File in C:\Program Files (x86)\InScribe\Inscribe6.exe.config
*If you are using a 32-bit operating system, the InScribe6 Configuration File may be in C:\Program Files\InScribe\\Inscribe6.exe.config

2. Once you have located the file, right click on InScribe6.exe.config, select Edit, and the file should open in Notepad.
*If the file does not open in NotePad, you may have right click on the file again and select Open with and then select Notepad as the recommended programs.

 

Editing the InScribe6.exe.config file

1. Near the top of the text in the configuration file, locate the section that is enclosed by the  <switches> and </switches> tags.

2. Edit the text so the "debugSwitch" and the "editorDebugSwitch" values are changed from "Verbose" to "All".

3. Be sure to save the edited configuration file in it's current path.

After Error Logging Mode is set up

If the MT runs into an issue where the log needs to be pulled, either the MT or the helpdesk will need to exit InScribe and go to C:\Program Files (x86)\InScribe to pull the InScribe6.exe.config file to send to QA/Development. Please note that exiting InScribe as soon as the problem occurs and pulling the configuration file will ensure that the full error log will be available.