An InQuiry user will only be able to view a document if they have the proper access rights to view documents for the Dictator and Location in question.
This article will explain how to set up rights for Location.
The Location for the transcription document can be found in the "Transcription Information" screen.
For this example, the Location is listed as "Family Medicine".
1. To view a user's location access rights in InCommand, navigate to Client Maintenance > Maintenance > Users.
2. From the "Users" page, Select the name from the list then click on "Location Access for [username]"
- A list of available Locations will appear. It will specify if the user has "Location" or "Proxy" based access to each of those locations. It will also show if the user has inherited those access rights from a group and if group access is overridden. In this case, the user has access to "Surgery" and "Main Location" by the group assigned to this user. However, the X under Surgery means that their access to Surgery has been overridden and denied to them. The checkbox would need to be clicked on until the checkmark appears for that user to gain access to Surgery. The user also has no access to both Family Medicine, Default Location and Test Location.
- For the user to see the above transcription document, access to "Family Medicine" will have to be granted manually since the Location is not included in the group assigned to this user. To manually assign the Location, select the check box located under the "User" column. Click "Save". Important: The InQuiry user will have to log out and then log back in to InQuiry for the changes to take effect.