To allow an InQuiry user to que jobs for re-export via Shadowlink, edit the user setting ‘Can Export Manually’
The setting is located here:
InCommand [InQuiry] > Client Maintenance > Users > Edit User > Access Rights > ‘Can Export Manually’
Re-Exporting With InQuiry
The ability to re-export transcriptions can be given to InQuiry users. If the login has been granted this permission, follow these instructions to re-send one or more Transcriptions through the interface.
1. Locate the transcription to be re-exported and open the Transcription Viewer (not the Editor) by following the steps below.
--Log into Inquiry to locate report to be re-exported.
--Once job has been located, under the ‘Actions’ column, click on ‘View Note’ and select ‘View Info’ from dropdown menu
2. Once ‘Document Info’ window opens, click on ‘3 dots’ in upper right hand corner and select ‘Export’ from the drop down menu.
3. Within the ‘Export Note’ pop up screen,
--Select the applicable ‘Rule’ and ‘Delivery Method/Format’ for the export, or leave the dropdowns as-is
--Click ‘Export’
4. You will receive a message confirming the note has been successfully sent. Click ‘X’ to close message.
5. Lastly, click ‘Save’ to close Export Note screen.
6. Repeat the process above (Steps 1-6) for any additional exports that need to be queued.
