This article will explain a solution to the problem in Internet Explorer where the appropriate watermark is not appearing on the Printout or Print Preview and Print Selected and Print All. Watermarks typically appear when files are printed before they have been completed by the clinician or when an additional copy is made. If there is a watermark that should print, it will be visible in the transcription viewer when reading a transcription (but not in the editor).

Please see the picture below for an example of the "Preliminary" watermark that appears on transcriptions before they are authenticated. It is light gray, diagonal text which appears under the transcription text (text has been marked through in image).

Install the latest version of the Runtime Components found here: http://www.escription-one.com/runtime/EmdatComponents.exe

Print Preview and Individual Print

If this watermark is supposed to appear, but is not on the actual print out or within print preview, there is a setting in Internet Explorer that will solve the problem.

Try the printing or print preview again. If there is still a problem do the following:

1. In Internet Explorer, click on the File Menu and select Page Setup. If you do not see the File Menu at the top of the window, press Alt+F.

2. In the Page Setup window, click on "Print Background Colors and Images" and then click OK.

The watermark will now show when printed individually or print previewed.

Print Selected and Print All