Whether it is to pull patient or associate files or to deposit export files, ShadowLink can be used to access networked locations on a client system. By default, the ShadowLink service installs with access only to the local system, but the following instructions will help you give ShadowLink the ability to access network paths.

1. Enter the Services by Typing "Services" in the Start Menu or alternatively from Administrative Tools in the Control Panel.

2.  Right Click on ShadowLink Client, and select "Properties"

3. Click on the "Log On" tab

4. Click on the "This Account" radio button

5. Enter the network login and password you wish to use to access the network resources.

6. Press Apply.  It should state the account was granted logon access.

7. Right click "ShadowLink Client" in the Services list and click restart to complete the process.