To update a letterhead address go into InCommand --> Client Maintenance --> Locations --> Edit Location --> Expand the section called Print Template Information.

Once updated, save the changes and then retest the transcription to see if it updated properly. If this does not update, please put in a ticket to print templates (see How To Submit A Print Template Request).

If your letterhead has multiple addresses being displayed, then we hard coded the addresses and we will need to make the change on our side via a ticket.