What is a Client Code

The Client Code is a unique identifier assigned to each client, also sometimes known as the client's "short name".

As many Nuance clients have very similar names, we require that you provide us with a Client Code to identify the client on Ticket submissions.

Where to find the Client Code

The client Code can be found in a number of places.


The third field when logging into InSync.


In InScribe 6, under the Client column.

In InScribe 4, under the Transcription Pool list.


On the Client Maintenance tab of InCommand.


On the third field when you log into InQuiry.