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Print Templates

Deliver Health builds "Print Templates" to define the layout of a particular style of transcription. An example would be a Progress Note. A print template for a progress note would include: patient demographics, title, body, carbon copies, and signature to the layout of the transcription in the format the client requests.

How to Submit

Nuance receives requests for Print Template builds/changes through the Print Template option found at esone.support@deliverhealth.com. See How To Submit A Print Template Request or How To Submit A Print Template Update Request for details.

Time Frame

The Print Template Team will respond to a request ticket with the following criteria:

  1. Fixes to broken live clients print templates will take priority over any new print template requests or updates.
  2. Any request regarding new templates, new clients, or updates to existing print templates may take up to 7 days (5 business days) to complete, and are prioritized based upon the date and time received.

 

New Print Template Submissions

  1. How To Submit A Print Template Request
  2. How To Attach A File To A Print Template Request
  3. How To Create A Print Template Sample
  4. How To Copy An Existing Document Type
  5. Letterhead Formats: Internal vs External
  6. Logo And Image Submissions For Letterheads

Updates to Existing Print Templates

  1. How To Submit A Print Template Update Request
  2. How To Create A .DOC Or .PDF Of An Existing Print Template
  3. Updating Letterhead Addresses
  4. How To Report A Print Template Error

Signatures

  1. How To Upload A Graphical Signature
  2. How To Submit A Graphical Signature
  3. How To Add Additional Signature Text
  4. Troubleshooting Graphical Signatures
  5. Updating Signature Names Or Credentials
  6. How To Reverse Signature Order

Misc. Topics

  1. How To Preview a Print Template in InCommand and InQuiry
  2. Document Template VS Print Template Issues
  3. Adjusting Document Margins and Orphan Heights
  4. How to Make Print Template Background Images and Colors Show
  5. Creating Page Breaks In Transcriptions
  6. How to Update Document Descriptions
  7. Demographic Field Labels
  8. Print Template FAQs