This article will explain how to export a file from InCommand application for Clients who are using Shadowlink. This is useful if you have a file that did not export correctly the first time or if there was some problem with the report delivery.
1. In InCommand login and click the "Management" Tab.
2. From there, click on the "Delivered Transcriptions" link as pictured below:
3. Make sure to Select the Client and then search for the transcription that needs to be exported.
4. Click on the appropriate transcription to bring up the Transcription Information screen. At the top right, click "Export"
5. The following pop-up will appear. (NOTE: You may need to enable "pop-ups" for this application.)
6. Select "export now" to export this transcription to all formats. If you want to specify a particular Rule or Delivery Method, use the drop-down menus.
If you Exclude the transcription from future exports, the transcription cannot be re-exported in the future.
For additional information, contact Deliver Health support at esone.support@deliverhealth.com