How To Re-Export A File Within InCommand

This article will explain how to export a file in the InCommand application for Clients who are still using Shadowlink Version 1. This is useful if you have a file that did not export correctly the first time or if there was some problem with the client receiving the export.

1. In InCommand login and click the "Management" Tab.

2. From there, click on the "Delivered Transcriptions" link as pictured below:

3. Make sure to Select the Client and then search for the transcription that needs to be exported.

4. Click on the appropriate transcription to bring up the following information screen.

5. Select "export" on the top menu to get the following pop-up. (NOTE: You may need to enable "pop-ups" for this application.) 

6. Select "export now" to export this transcription to all formats. If you want to specify a particular Rule or Delivery Method, use the drop-down menus.

If you Exclude the transcription from future exports, nobody will be able to re-export this transcription in the future.

For additional information, contact Deliver Health support at