To edit an associate from InCommand, to fix a bad Fax Number for example, go to client maintenance for that client. Open the Maintenance menu and then click on 'Associates'
This will open the Associates screen. Search for an associate by their last name, or the company name. If an entry has parenthesis around it, then there is no first or last name for that associate, it is for a company or facility in general, rather than for a specific person. If nothing is entered and the Search button is pressed, then all associates for the client will be listed.
Double click on one of the associate names from the list to open the associate record or click on Edit.
The most common change needed is to fix fax numbers or add missing fax numbers or any other pertinent information you would like to add.
After the changes are made, click on the "ok" button to save the changes.