The maximum number of Dictating User Pools is 31, so if you need to add another dictating user pool, you will need to create a new Pool Category by following the steps below.

Before you can add a new Pool Category, you would need to do the following:

1. Go to the Maintenance Tab - Client Defaults.

2. Select the Non - Workflow Settings.

3. Under Pool Categories place a check in this box, save.

4. Under Maintenance Tab select Pools and Dictating User Pools

5. Select Add New Pool Category - Enter Pool Category Name and Save.

6. You can then add a new user to this newly created Pool