This article will explain how to setup a user to download transcriptions in InQuiry. Currently, this download option only applies to transcriptions in the Preliminary folder and is not available elsewhere in the workflow.
1. Navigate to Client Maintenance > Users via InCommand or InQuiry
2. From the user list select the user you want to give access to and click edit.
3. Expand the options for Access Rights and check off the options for Show Download Icons. The first option shows the option in the main folder screen, the second option will show the download button in the preview screen.
You can also choose the default format for downloads here; you will still have the opportunity to change the format from the download screen if needed.