This article will explain how to change the status of a transcription in the InCommand application. This is useful if you have a file that needs to be moved to a different folder within the workflow.
1. Login to InCommand and click the "Management" Tab.
2. From there, click on the "Delivered Transcriptions" link as pictured below:
3. Make sure to Select the Client and then search for the transcription that needs to be changed.
4. Click on the appropriate transcription to bring up the Transcription Information Screen. From the Transcription Information screen, click on the "Current Status" dropdown box, and change to the appropriate folder you would like to move the job to, or select "Return to QA" to return the job to Outstanding Jobs.
5. After making your selection, click "Save" in the upper right-hand corner of the screen.
By using this tool, you can move a transcription to the appropriate folder when it is misplaced in the workflow or needs to go to a previous folder in the workflow.