Views:

 

InQuiry Crashes After Navigating Away From The Home Tab

Purpose: This error presented itself in Internet Explorer 11. When the user attempted to navigate away from the Home Tab in InQuiry, Internet Explorer would crash all open windows. The error occurred because there was no printer driver available for a network printer or there was no printer installed at all. To resolve this problem, the correct printer driver must be installed, or an alternate printer selected.

The error will appear like this:

Clicking for further Information:

Verify that the default printer has an incorrect, or missing driver by choosing the Printers and Faxes applet:

Right Click on your default printer, and select "Properties."

If the Printer Driver is missing you should receive the following error:

If this is the case, install the required drivers, or select an alternate device to print from where the drivers are installed.